Services Continued


Regional/National/International Green Energy Markets
We analyze green energy markets at the state, national and international levels.  We study business practices, structure, strategy and pricing in these markets.  We analyze policies and programs that foster these markets and conduct economic analyses to judge the viability of these markets.

Customer Green Education Strategies
The firm helps entities develop education strategies for customers. The objective of these programs is to increase awareness of new green initiatives undertaken by an entity and to promote the entity's green image. Dr. Kapur trained the managers of an international utility on customer education strategies. 

Internal Sustainability Education Strategies 
We help agencies with internal training strategies for management and personnel. The purpose of these strategies is to train personnel for implementation of new sustainability policies and procedures. We have lectured the management of an international utility on these issues and provided training to a federal agency on sustainability policy, communication and financing topics.

Market Segmentation 
We help clients understand the benefits of market segmentation and develop residential and business market segmentation programs. We have educated managers of an international utility on product differentiation issues.

Marketing Strategies and Strategic Communications
We help clients define markets and position them for success in a competitive marketplace.  We help them communicate their sustainability strategies and successes internally and externally.  We provided strategic consulting services to a Midwest utility for the marketing of an improved environmental profile for the company.  We are currently helping the Army National Guard with strategic communications related to sustainability best pratices within and outside the agency.

Energy industry training
 
We  provide training on several topics related to the electric and gas industries including regulation, rates, deregulation, retail prices, customer satisfaction, education and market segmentation.  Kajal Kapur trained university students on issues in public utility regulation and lectured international managers on business practices in the restructured electric industry.

Energy studies/reports  
Kajal Kapur performs benchmark studies of industry trends, prepares promotional strategy reports and conducts economic analyses related to energy projects for clients. Dr. Kapur performed a benchmark study of regulatory trends for a large gas utility and prepared a report for a Japanese utility about gas deregulation issues in the United States.

Settlement Processes and Rulemaking
Dr. Kapur directs and participates in settlement processes for the approval of utility plans.  She participated in a collaborative effort to prepare resource planning guidelines for a Midwestern state.

Testimony and docket support 
We help clients prepare documents for docket inclusion by  formulating discovery requests and responding to requests.  We develop testimony based on economic and statistical analyses, critique opposing testimony and prepare cross-examination exhibits.  We help clients prepare case briefs, present oral testimony and participate in hearings.  Dr. Kapur has presented testimony before regulatory commissions on rate design, plant construction, least-cost planning, demand side management, gas cost recovery mechanisms and environmental compliance issues. 

Comment support 
We help clients with the compilation, categorization and organization of stakeholder and peer review comments.  We provide assistance in analyzing, responding to and incorporating comments.  Dr. Kapur has helped EPA's Climate Protection Partnership Division with reviewer comments on Clean Energy-Environment Guide to Action.